Teachers not showing in MINTclass
There are a number of reasons why some staff may not have timetables in MINTclass or some teachers do not have all of their timetabled classes. 

They are not set up in SIMS correctly as a teacher or they share a class with someone else

Check that each teacher is set up in SIMS correctly.  The three main areas that need checking are as follows:

They must be ticked as Teaching Staff in the employment details section
 Professional Details

They must have a Staff Code and this must appear when you Browse for them

 Professional Details

 
In Classroom Staff Details they must be assigned the role of Teacher

Professional Details 


If you have asked us to import your HLTAs and TAs then you will need to ensure that the following information is correct in SIMS.

They must have HLTA or TA status ticked in Professional Details

 Professional Details

They will also need the Teaching Assistant role assigned to them in Classroom Staff Details as well as having a staff code.

If your staff are set up like the screens above and information is still not showing please contact support - support@mintclass.com

Support will need the teacher's name and code and the lesson codes that are missing or incorrect.