Lesson One - Passwords and Accounts
Passwords and Accounts
Within the Cortex area of MINTclass. you have the ability to reset staff passwords, clear their method of 2 factor authentication (if you use it within school) and activate new staff member accounts.
Click on the Cortex tab at the top of the screen and then click on the Staff tab in the side menu.
Here you are able to access the staff management area.
Click on Staff Admin to show all users that have been added to the system.
Click on Staff Admin to show all users that have been added to the system.
Depending on your school setup and how your staff login to MINTclass will depend on what you can see on this screen. You will see the teacher's MIS ID, initials, their name, email, their user level, their method of 2FA, which badges they have and when they last logged in.
We have updated the No 2FA icon from the no entry sign, which was leading some users to believe that those accounts were blocked, to simply say No 2FA. These staff can only use MINTclass in school.
We have also added a user level filter to enable you to quickly locate users at a certain level. For example, just your admin users.
Simply click on the Choose Level drop-down, select admin and then click on the Search button.
 
Editing Users
To edit a user account, click on the pencil icon.
You cannot change a users initials, these are the unique identifier for each user. You can, at any time, change the name of a user but remember the users' name is used when you or anyone else searches for them within SeatPlanner.
Editing User Levels
You can select the User level from this box and also select if that user needs to access the SEN area of MINTclass. Note that Admin level users will automatically have access to the SEN area so you do not need to add this to their user account.
If you make any changes to a user account you will need to click on Save. If you need to delete a user account, click on the delete button.
Note: If you delete the account of a current teacher then that account will be re-imported when MINTclass syncs overnight if the account remains active in SIMS.
 
User Levels
The default user level is Teacher and all new staff manually added to MINTclass will automatically default to Teacher. Teachers will only see SeatPlanner and have access to set their own templates, view and amend their own seating plans, add colour coding to their own plans and print as well as having the ability to view all other seating plans made within school. The next level up is SLT/HoY. Users set at this level also only have access to SeatPlanner but unlike those set at Teacher level, they can amend all seating plans, change templates add School notes to students and create Student Alerts.
SENco
You can now add SENco access to Teacher and SLT/HoY users. This will allow them to access Strategies and will therefore no longer need an Admin user level.
User Levels and Notes
There are three note sections on a student card; School Notes, Your Notes and General Notes. In order to write in School Notes, you need a user level of SLT/HoY and above. To write in Your Notes, a user level of Teacher and above is needed, this is the same for General Notes too.
User Levels and Notes
There are three note sections on a student card; School Notes, Your Notes and General Notes. In order to write in School Notes, you need a user level of SLT/HoY and above. To write in Your Notes, a user level of Teacher and above is needed, this is the same for General Notes too.
Resetting Passwords
If a user has forgotten their password they can reset this themselves through the 'I've forgotten my login details' button. However, if necessary you can reset it on this screen. Search for the member of staff in the search box at the top of the screen and click on Search.
To reset the password, you will need to click on the Reset User icon which looks like your typical refresh icon. You will then see a pop-up.
The reset password box is already ticked, so you just need to decide whether you want to email it to the user, or hover over the password box and just give it to them. Don't change their 2FA option suggests you leave it to the one they have already chosen but if they want to change it, make sure this box is ticked too. When you're happy with the options selected, click on 'Yes Please'.
Tools
If someone has never logged in to MINTclass before, you will see this:
Similar to the reset user options, you can choose to send an email which is suggested or simply give them the password. Once you're happy with your choices, click on 'Yes Please' and this will send the user an email if you have chosen this option.
Login As
This function can be useful if a member of staff is having issues logging in or using MINTclass because you are able to log in as them and see exactly what they see. Click on the Login As icon, which looks like an open door. When you do so, you will be logged out of your admin account and now be logged in as that member of staff without the need for their username or password.
Adding New Staff
All teachers will be added to MINTclass when the system is installed. However, you will need to add support staff if you need them to have access to MINTclass.
Manually
Click on the Staff tab and make sure you are in the staff admin area. Scroll down to the bottom of the screen and click on Manually Add Staff.
Click on the Staff tab and make sure you are in the staff admin area. Scroll down to the bottom of the screen and click on Manually Add Staff.
You will now see a pop up similar to the Edit user pop up.
Add the users' Name, this will be used to search for a user and is also displayed in the top left-hand corner of the MINTclass screen. Enter in their email too, you need to make sure this is correct as you'll need to send them out an activation email to allow them to log in (if you don't use SSO!).
Then select a User Level (for more information on User levels, please see the area above).
Click on Save.
You will now need to activate the account by clicking on the middle icon under the tools section. You can see more on how to activate an account by going to the Tools section above.
Removing Staff Accounts
As with students, we do not automatically remove users when they have left school however, we have now added functionality that will deny access to any user with employment end date less than today. This will be displayed in MINTclass as ‘account access revoked’
This is the same setting as if you edited the staff member and changed the access combo box to access denied.
NOTE: if a member of staff leaves school before their employment end date you will need to manually change the Access status if they do not want staff accessing MINTclass between then and the employment end date in the schools MIS.
You can of course manually delete any unneeded accounts by clicking on the Pencil icon and then click delete. However, if the user is still 'active' in your schools MIS they will come back in overnight.
Bulk Upload Emails for Staff
If you wish to ensure all your staff emails are in MINTclass, you can create a CSV file containing one column with their initials and one column in with their email address. You can then copy and paste the contents into the 'Staff Email Bulk Upload' option on the left-hand sidebar.
Please note: MINTclass can restore data from the previous day if it is absolutely necessary, this is because MINTclass is backed up to secure servers every night. However, this is not something that we recommend. For further information, please contact our Support Team.